Re: Charter Internet

[Brian Elder <brianelder01@gmail.com>]

BTW - the bandwidth amount is a total of both UPLOAD & DOWNLOAD - not just download :(

~Brian


On Apr 22, 2011, at 12:12 PM, Brian Elder <brianelder01@gmail.com> wrote:

> Yes, they had placed a new section in their Fair Use Policy back in 2009 and started enforcing it late 2010. 
> 
> I hit their bandwidth cap a month ago and got a call from their "Security" Department. From what I was told...
> 250GB/month for all Internet packages excluding the 60Mbps (which is 500GB per month). 
> 
> They aren't strict about it though (yet). They will call you after two times of gross misuse. I was at almost a full TB of download after only 2 weeks(end of February to beginning of March). You basically are given 3 strikes. After the 3rd, they suspend your Internet for however long they deem as punishment. If you're caught again, they end your contract. 
> 
> If you hover under 300GB/month, you probably won't receive a call. I upgraded to the 60Mb and haven't had a problem (only because all my downloading was done as of the day I received the call). 
> 
> ~Brian
> 
> 
> On Apr 18, 2011, at 3:31 PM, Christopher Rolves <chris.rolves@gmail.com> wrote:
> 
>> So I have heard from a co-worker today that Charter started implementing soft caps on their internet services starting back in February with the intention of enforcing caps in the near future, anyone else heard anything about this?
>> 
>> The caps I have heard about is 100GB on their 18Mb and below, 250GB on the 25Mb service and 350GB on the ultra 60. The only way to get out of having a cap is to get the business service which is 16Mb which includes phone.
>> 
>> 
>> 
>> Regards,
>> 
>> 
>> 
>> Chris Rolves


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