Re: OT: news server

["Steve" <sreindl@charter.net>]

All good and well and part of my plans but do you know a good server for the
interim?

Steve

I've tried several and they are pretty lame. Found 1 with 87K+ groups but a
downstream speed of 12K. Not good enough. Besides even though I did vote in
the last election the US Supreme Court said it doesn't matter, they will
determine what the state's rights are, not the state. Hmmmmm.

Climbs down from the all too familiar soapbox.

----- Original Message -----
From: "Mike808" <mike808@users.sourceforge.net>
To: <silug-discuss@silug.org>
Sent: Thursday, December 13, 2001 8:49 AM
Subject: Re: OT: news server


> Steve wrote:
> > The download speed from their news server is terribly slow, like just
above
> > dial-up speed, and he says that a lot of former @home people have the
same
> > complaint. They have no plans to improve the speed, ever!
>
> Since they are a *monopoly* in your area, at the choosing of your local
> government, draft a letter documenting the technician's name, the date he
> told you this, and describe the poor quality of this service that Charter
> is providing you.
>
> Call the company and file a complaint with their customer service center.
> Document their response. Also ask for the names of the VP for internet
> services and the CEO and COO. Add any other divisions you think might
help.
>
> Then send your letter with both "we don't care" responses to your local
> government body in charge of monitoring Charter's license for their
> monopoly. I'd bet odds they bragged about how good that Internet
> service was going to be if they picked Charter for your cable monopoly.
> Let them know that you voted last election, and that you would like to
> know if they can do anything to help convince Charter to improve its
> a) news service, and b) customer service.
>
> You might also send it to your local state reps.
>
> You might have to explain what news service is, and why it is important.
> i.e. you have a high-tech IT job, and to remain current and educated in
> your field, you *rely* on the information in sci.bio.microbiology or
> comp.database or comp.unix.admin. List specific valuable newsgroups
> that provide value to your job and or business. Avoid alt.warez and such.
> Indicate that by Charter not providing this quality service, that this
> impacts your bottom line.
>
> Also send it to the above VPs and CxOs, primarily addressing it to your
> local government, and noting that you are CC'ing the VPs and CxOs.
>
> Ask for a specific response - a letter explaining what they can and
> can't do for you, or if there is some other place you should send your
> letter. Then follow up - send another copy to those folks.
>
> It's a slow process, but the government, once moving, doesn't stop.
> It will help your case with your politicians if you either have other
> IT taxpaying, voting, professionals in your districts send similar
> letters. Handwritten letters to politicians get the most attention.
>
> It helps if the cable contract is coming up soon. :)
>
> Mike808/
> --
> perl -le "$_='7284254074:0930970:H4012816';tr[0->][ BOPEN!SMUT];print"
>
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